Renaissance Home Health has earned the 2021 SHPBestTM “Premier Performer” Patient Satisfaction Award
Exton, PA, July 22, 2022 – Renaissance Home Health (RHH) has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2021 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2021 award recipients were determined by reviewing and ranking the overall satisfaction score for around 5000 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.
In 2017, we were recognized as a “Top Performer” for being ranked in the top 20%. Achieving recognition in the top 5% is a direct reflection of our teams’ care and devotion to taking care of others. Our team, including administration, nursing, PT, OT, SLP, social work, and aides, take the time to engage with patients and their families and learn what is important to them. Our care is much more than medical, we strive to engage our patients to develop a plan that helps them improve.
“From the 1st conversation with patients in the office to the direct care in their homes. Everyone that talks, touches, or communicates with our patients is the reason we received this acknowledgement”, said Bruce Gold, RN and Administrator of RHH. He also said “Our team is special, I tell people all the time. Well, this just proves it.”
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.